Privacy Policy

Effective Date: 2024-12-17

At SySyte ("We," "Our," "Us"), your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and applicable laws.

1. Information We Collect

1.1 Information You Provide

• Account Details: Name, email address, phone number, username, password.
• Company Details: Company name, address, telephone number.
• Applicant Data: Information uploaded to our platform, including CVs, addresses, and recruitment-related data.
• Payment Details: Billing information for purchases.

1.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages viewed, time spent, and clickstream data.
• Cookies and Tracking: See Section 6.

1.3 Third-Party Information

We may receive personal information from third parties, such as recruitment agencies, employers, or payment processors.

2. How We Use Your Information

• Providing Services: Managing accounts, data uploads, and recruitment processes.
• Improving Services: Monitoring usage trends and enhancing the platform.
• Communication: Sending updates, responding to inquiries, and sending promotional emails (with consent).
• Compliance: Meeting UK GDPR obligations.
• Security: Preventing fraud and unauthorized access.

3. Legal Basis for Processing Data

• Performance of a Contract: Providing requested services.
• Consent: Marketing emails or sensitive data uploads.
• Legal Obligation: Compliance with legal regulations.
• Legitimate Interests: Improving services and ensuring security.

4. Data Sharing

• Within Your Organisation: Shared among authorized users.
• Third-Party Providers: Hosting, payments, and email services (under confidentiality agreements).
• Legal Obligations: Complying with lawful requests.
• Business Transfers: During mergers, acquisitions, or business sales.

5. Data Storage and Retention

Storage Location: Data is stored on servers in the UK or EEA.

Retention Periods:

• Account data: As long as your account is active or legally required.
• Applicant data: Retained for up to 24 months unless otherwise requested.
• Payment data: Retained for 7 years for tax purposes.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience:

• Essential Cookies: Necessary for the site to function.
• Performance Cookies: Track usage to improve the website.
• Targeting Cookies: Used for marketing purposes (with consent).

Manage cookies through your browser settings. Disabling cookies may impact site functionality.

7. Data Security

We implement technical and organizational measures to protect your data, including:

• Encrypted data transmission (HTTPS).
• Secure storage with firewalls and restricted access.
• Regular security audits and assessments.

Note: No method of storage is 100% secure.

8. Your Rights

You have the following rights under UK GDPR:

• Access: Request your personal data.
• Rectification: Correct inaccurate data.
• Erasure: Request deletion (“Right to be Forgotten”).
• Restriction: Limit processing of your data.
• Portability: Request data in a portable format.
• Objection: Object to data processing.
• Withdraw Consent: Withdraw consent at any time.

To exercise these rights, contact us at support@SySyte.co.uk.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy. Significant changes will be notified via email.

12. Contact Us

If you have questions, contact us at:

Email: support@SySyte.co.uk
Phone: [Your Contact Number]
Address: [Your Business Address]

13. Complaints

You can file complaints with the ICO:

Website: https://ico.org.uk
Phone: 0303 123 1113